Question 1

What is eProcurementTender.com?

Accepted Answer

A platform that helps businesses across India discover, apply, and manage government tenders online with expert support.

Question 2

Is this an official government portal?

Accepted Answer

No. We're a private tender assistance platform that helps you apply for tenders published on official portals like CPPP, GeM, and state e-procurement sites.

Question 3

Which states do you cover?

Accepted Answer

All 28 states and 8 union territories of India, across 700+ districts.

Question 4

What types of tenders can I apply for?

Accepted Answer

Goods (supply), Services (consulting, maintenance), and Works (construction, infrastructure) tenders.

Question 5

Do you handle GeM tenders?

Accepted Answer

Yes. We assist with GeM (Government e-Marketplace) registration, catalog listing, and bidding.

Question 6

Is my data secure?

Accepted Answer

Yes. We use industry-standard encryption, store data in secure Indian data centers, and never share your info with third parties without consent.

Question 7

How do I apply for a tender?

Accepted Answer

Click 'Apply Now', fill the 7-step wizard (5 minutes), and our expert calls you the next business day.

Question 8

Do I need to upload documents to apply?

Accepted Answer

No documents are required at the application stage. Documents are collected only when required for a specific tender.

Question 9

Can I apply for multiple tenders simultaneously?

Accepted Answer

Yes. You can submit multiple applications; each gets its own Application ID and tracking.

Question 10

Can new businesses (startups) apply?

Accepted Answer

Yes. Many tenders have MSME/startup relaxations. We help identify tenders your business qualifies for.

Question 11

Can I edit my application after submission?

Accepted Answer

Yes, until the expert call. After that, edits are handled via our support team.

Question 12

What if my application is rejected?

Accepted Answer

We analyze the reason, help address gaps, and guide you to reapply for similar suitable tenders.

Question 13

How much does it cost to apply?

Accepted Answer

The initial application is free. Service charges apply only after we match you with a tender and you decide to proceed.

Question 14

What is EMD (Earnest Money Deposit)?

Accepted Answer

EMD is a refundable security amount required with most tender bids, typically 1-2% of the tender value. It's refunded if you don't win, or adjusted against security deposit if you win.

Question 15

What is Security Deposit?

Accepted Answer

A refundable amount (typically 5-10% of contract value) deposited after winning a tender, refunded after successful completion.

Question 16

Do you provide refunds?

Accepted Answer

Service fees are non-refundable once expert consultation begins. Government fees (EMD, Security Deposit) are refunded per tender terms.

Question 17

What is Turnover requirement?

Accepted Answer

Minimum annual turnover the bidder must have demonstrated in previous years, as specified in tender documents.

Question 18

What is LOA?

Accepted Answer

Letter of Acceptance — an official document from the department confirming you've won the tender.

Question 19

How long does the tender process take?

Accepted Answer

Application takes 5 minutes. Expert call within 24 hours. Full tender lifecycle (application to LOA) typically 30-90 days depending on tender type.

Question 20

Do you help with document preparation?

Accepted Answer

Yes. Our experts help prepare bid documents, technical specifications, and financial bids for a service fee.

Question 21

Can I track my application status?

Accepted Answer

Yes. Use the Track Status page with your Application ID and mobile number to see real-time progress.

Question 22

How do I contact support?

Accepted Answer

Visit our Contact page or call our helpline. Response within 24 hours on business days.

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